1. Introduction and Acceptance of Terms
Welcome to the website of GoldenKey Real Estate Buying & Selling Brokerage L.L.C
(“Company”, “We”, “Us”, or “Our”), accessible at www.goldenkeydxb.com (the
“Website”).
These Terms of Use govern your access to and use of the Website and all related services,
features, content, and functionality offered on or through the Website. By accessing,
browsing, or using the Website, you acknowledge that you have read, understood, and
agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to
these Terms, you must cease using the Website immediately.
We reserve the right to modify these Terms of Use at any time. Changes will be effective
upon posting to the Website. Your continued use of the Website following the posting of any
changes constitutes your acceptance of such changes. We encourage you to review these
Terms periodically.
2. About the Company
GoldenKey Real Estate Buying & Selling Brokerage L.L.C is a limited liability company
registered with the Dubai Department of Economy and Tourism under License No. 1571927
and Commercial Register No. 2746893. The Company holds active permits for Real Estate
Buying & Selling Brokerage and Leasing Property Brokerage as regulated by the Real
Estate Regulatory Agency (RERA) under the Dubai Land Department (DLD).
Registered Address: Office 2705, Business Bay, Dubai, United Arab Emirates.
3. Eligibility
The Website and our services are intended for individuals who are at least 18 years of age.
By using the Website, you represent and warrant that you are at least 18 years old and have
the legal capacity to enter into a binding agreement under the laws of the United Arab
Emirates.
If you are accessing the Website on behalf of a company, organisation, or other legal entity,
you represent and warrant that you have the authority to bind that entity to these Terms of
Use.
4. Description of Services
rent in the United Arab Emirates, as well as related brokerage services offered by the
Company. Through the Website, you may:
- Browse property listings, including off-plan and ready-to-move properties
- View property details, images, floor plans, and pricing information
- Submit property inquiry forms and request callbacks
- Subscribe to property updates and newsletters
- Contact our brokerage team for personalised assistanceAccess market information, guides, and related content
The Website serves as an informational and marketing platform. It does not constitute an
offer to sell, lease, or rent any property. All property transactions are subject to separate
agreements, due diligence, and applicable laws and regulations.
5. Property Information and Disclaimer
5.1 Accuracy of Information
We make reasonable efforts to ensure that property information displayed on the Website,
including prices, availability, specifications, floor plans, images, and descriptions, is accurate
and up to date. However, we do not guarantee the completeness, accuracy, reliability, or
timeliness of any information on the Website.
Property information is provided to us by property developers, owners, and third-party
sources. We do not independently verify all information and disclaim liability for any errors,
omissions, or inaccuracies in such content.
5.2 No Offer or Guarantee
The display of any property on the Website does not constitute an offer to sell, lease, or rent
that property. Prices, availability, and terms are subject to change without notice. All
transactions are subject to the execution of formal agreements, verification of
documentation, and compliance with applicable laws, including RERA and DLD regulations.
Rendered images, floor plans, and virtual tours are provided for illustrative purposes only
and may not represent the final delivered product. Actual property specifications may differ
from those displayed on the Website.
5.3 Investment Disclaimer
Nothing on this Website constitutes financial, investment, legal, or tax advice. Real estate
investments involve risks, and past performance or projected returns are not indicative of
future results. You should conduct your own due diligence and consult with qualified
professionals before making any investment decisions.
We do not guarantee any specific return on investment, rental yield, or capital appreciation
for any property listed or promoted through the Website.
6. User Conduct and Obligations
By using the Website, you agree to the following:
- You will provide accurate and truthful information when submitting inquiry forms or
communicating with us
- You will not use the Website for any unlawful purpose or in violation of any applicable
UAE law or regulation
- You will not impersonate any person or entity or misrepresent your affiliation with any
person or entity
- You will not attempt to gain unauthorised access to the Website, its servers, or any
connected systems
- You will not use automated systems, bots, scrapers, or similar tools to extract data
from the Website without our prior written consent
- You will not interfere with or disrupt the integrity, security, or performance of the Website
- You will not upload or transmit any viruses, malware, or other harmful code
- You will not reproduce, copy, distribute, or exploit any content from the Website for
- commercial purposes without our prior written consent
- You will not use information obtained from the Website to send unsolicited communications to any party
7. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, images,
photographs, icons, videos, audio clips, data compilations, page layouts, underlying code,
and software, is the property of GoldenKey Real Estate Buying & Selling Brokerage L.L.C or
its content suppliers and is protected by UAE and international intellectual property laws.
The GoldenKey name, logo, and all related names, logos, product and service names,
designs, and slogans are trademarks of the Company. You may not use these marks without
our prior written permission.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and
use the Website for personal, non-commercial purposes only. This licence does not permit
you to:
- Modify, copy, or create derivative works based on the Website or its content
- Use any data mining, robots, or similar data-gathering tools
- Download any content other than as expressly permitted by the Website
- Use the Website or its content for any commercial purpose without our express
written consent
Property images, floor plans, and marketing materials displayed on the Website may be
owned by third-party developers. Such materials are used with permission and may not be
reproduced without the consent of the respective owner.
8. Third-Party Links and Content
The Website may contain links to third-party websites, including property developer
websites, government portals, payment platforms, and social media pages. These links are
provided for your convenience and do not imply endorsement, sponsorship, or affiliation.
We have no control over and assume no responsibility for the content, privacy policies, or
practices of any third-party websites. You acknowledge and agree that we are not
responsible or liable for any damage or loss caused by or in connection with the use of any
third-party website or service.
We encourage you to read the terms of use and privacy policy of every third-party website
you visit.
9. User Submissions and Communications
When you submit information through inquiry forms, contact forms, callback requests, or any
other communication channel on the Website, you acknowledge and agree that:
- The information you provide is accurate and complete
- You consent to our representatives contacting you in response to your submission
via phone, email, SMS, WhatsApp, or other electronic means, as described in our
Privacy Policy
- Your submission does not create a binding agreement, agency relationship, or
obligation on the part of the Company to provide any specific service or property
- We may share your inquiry data with relevant property developers or brokerage
partners as necessary to respond to your request, in accordance with our Privacy
Policy
We reserve the right not to respond to submissions that are incomplete, contain false
information, or that we reasonably believe are not genuine.
10. Advertising and Marketing
The Website and our digital marketing campaigns may include promotional content, property
listings, and advertisements served on the Website and on third-party platforms including
Meta (Facebook, Instagram), Google, and other advertising networks.
All advertising conducted by the Company complies with RERA advertising regulations and
Dubai Land Department guidelines, including the display of required broker credentials,
permit numbers, and accurate property information.
Where you interact with our advertisements on third-party platforms or submit information
through lead generation forms, your use of those platforms is also subject to the respective
platform’s own terms of service and privacy policy (e.g., Meta Terms of Service, Google
Terms of Service).
You acknowledge that by clicking on our advertisements or submitting your details through
lead generation forms, you are consenting to be contacted by us regarding the relevant
property or service, as further described in our Privacy Policy.
11. Cookies and Tracking Technologies
The Website uses cookies, pixels, and similar tracking technologies as described in our
Privacy Policy. By continuing to use the Website after being presented with our cookie
consent banner, you consent to the use of cookies in accordance with your selected
preferences.
For full details on the types of cookies we use, how we use them, and how you can manage
your preferences, please refer to our Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by applicable UAE law:
- The Website and all content, information, and services are provided on an “as is” and
“as available” basis, without warranties of any kind, whether express or implied,
including but not limited to implied warranties of merchantability, fitness for a
particular purpose, and non-infringement.
- We do not warrant that the Website will be uninterrupted, error-free, secure, or free of
viruses or other harmful components.
- We shall not be liable for any direct, indirect, incidental, special, consequential, or
punitive damages arising out of or in connection with your use of or inability to use
the Website, including but not limited to damages for loss of profits, data, or other
intangible losses.
- We shall not be liable for any loss or damage arising from any reliance on property
information, pricing, availability, or investment projections displayed on the Website.
- Our total aggregate liability for any claim arising out of or relating to these Terms
shall not exceed the amount of AED 1,000 (one thousand UAE Dirhams).
Nothing in these Terms shall exclude or limit our liability for fraud, wilful misconduct, or any
liability that cannot be excluded or limited under applicable UAE law.
13. Indemnification
You agree to indemnify, defend, and hold harmless GoldenKey Real Estate Buying & Selling
Brokerage L.L.C, its owner, directors, employees, agents, and affiliates from and against any
and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal
fees) arising out of or in connection with:
- Your use of or access to the Website
- Your violation of these Terms of Use
- Your violation of any applicable law or the rights of any third party
- Any information or content you submit through the Website that is inaccurate,
misleading, or false
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into
these Terms by reference. Please review our Privacy Policy at
www.goldenkeydxb.com/privacy-policy to understand how we collect, use, and protect your
personal data, including data collected through advertising technologies and lead generation
campaigns.
15. RERA and Regulatory Compliance
GoldenKey Real Estate operates in full compliance with the rules and regulations of the Real
Estate Regulatory Agency (RERA) and the Dubai Land Department (DLD). All property
listings, advertisements, and brokerage activities conducted through the Website or our
digital marketing channels adhere to the applicable regulatory requirements, including:
- Maintaining valid RERA registration and broker permits
- Displaying required broker credentials and permit numbers in advertisements
- Ensuring property listings carry valid RERA advertising permits (Trakheesi)
- Compliance with escrow account regulations for off-plan property transactions
- Adherence to RERA advertising circulars and DLD guidelines on real estate
marketing
Consumers can verify our broker registration through the Dubai REST App, the Dubai Broker
App, or the DLD website. If you have concerns about any listing or advertisement, you may
report it to RERA directly.
16. Anti-Money Laundering (AML) Compliance
In accordance with UAE Federal Decree-Law No. 20 of 2018 on Anti-Money Laundering and
Combating the Financing of Terrorism and Financing of Illegal Organisations, and the
directives of the Dubai Land Department, the Company is committed to preventing money
laundering and the financing of terrorism.
We may be required to collect and verify identification documents and information about the
source of funds from parties involved in property transactions. We reserve the right to refuse
to proceed with any transaction where we are unable to satisfactorily verify the identity of the
parties or the legitimacy of funds.We may report suspicious transactions to the relevant UAE authorities as required by law,
without prior notice to the individuals involved.
17. Disclaimers for Specific Content
17.1 Market Reports and Guides
Any market reports, guides, articles, or analytical content published on the Website are for
general informational purposes only. They do not constitute professional advice and should
not be relied upon as the sole basis for any investment or business decision. Market
conditions change rapidly, and past data is not indicative of future trends.
17.2 Price and Payment Information
Property prices displayed on the Website are indicative and may be subject to change at the
discretion of the developer or property owner. All prices are in AED (United Arab Emirates
Dirhams) unless otherwise stated. Payment plans, if displayed, are subject to developer
terms and may vary. Service charges, registration fees, and other government charges are
not included in the displayed price unless explicitly stated.
17.3 Off-Plan Properties
Information regarding off-plan properties is provided based on details supplied by the
developer. Completion dates, handover timelines, and specifications are estimates and may
change. The Company is not liable for delays, changes, or deviations from the projected
specifications of any off-plan project.
18. Termination and Suspension
We reserve the right to suspend, restrict, or terminate your access to the Website at any
time, without prior notice and without liability, for any reason, including but not limited to:
- Violation of these Terms of Use
- Engaging in fraudulent, abusive, or unlawful activity
- Providing false or misleading information
- Attempting to compromise the security or integrity of the Website
Upon termination, all provisions of these Terms that by their nature should survive
termination shall continue in full force and effect, including intellectual property provisions,
disclaimers, limitation of liability, and indemnification.
19. Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with the laws of the
Emirate of Dubai and the applicable federal laws of the United Arab Emirates.
Any dispute, controversy, or claim arising out of or in connection with these Terms of Use,
including their validity, invalidity, breach, or termination, shall first be attempted to be
resolved amicably through negotiation between the parties.
If the dispute cannot be resolved amicably within thirty (30) days, it shall be submitted to the
exclusive jurisdiction of the courts of Dubai, United Arab Emirates, unless the parties
mutually agree to refer the matter to arbitration under the rules of the Dubai International
Arbitration Centre (DIAC).
20. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these
Terms where such failure or delay results from events beyond our reasonable control,
including but not limited to natural disasters, pandemics, war, terrorism, government actions,
sanctions, labour disputes, power failures, internet or telecommunications failures, or
cyberattacks.
21. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a
court of competent jurisdiction, the remaining provisions shall continue in full force and
effect. The invalid provision shall be modified to the minimum extent necessary to make it
valid and enforceable while preserving the original intent.
22. Waiver
The failure of the Company to exercise or enforce any right or provision of these Terms of
Use shall not constitute a waiver of such right or provision. Any waiver of any provision of
these Terms shall be effective only if in writing and signed by the Company.
23. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices or
agreements published by us on the Website, constitute the entire agreement between you
and GoldenKey Real Estate Buying & Selling Brokerage L.L.C with respect to the use of the
Website.
These Terms do not govern the terms of any property sale, lease, or rental transaction,
which shall be subject to separate agreements executed between the relevant parties in
accordance with RERA and DLD regulations.
24. Contact Us
If you have any questions about these Terms of Use, please contact us:
GoldenKey Real Estate Buying & Selling Brokerage L.L.C
License No. 1571927
Office 2705, Business Bay, Dubai, United Arab Emirates
Phone: +971-45651830
Website: www.goldenkeydxb.com
